- Track Order
Where is my order?
Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
Soufeel has elegant packaging accessories that you should check out to go with your jewelry purchases. They are a great way to present your purchases to the recipient. These are quality items that can be reused.
You can choose the delivery method during checkout:
Standard Shipping: $7.99 - Free shipping over $49.00
Delivery usually takes 5-7 business days
Express Shipping (3-5 Business Days):
$29.95 : Order $0-$18.00
$25.95 : Order $18.01-$88.99
Free : Order $89.00+
Delivery usually takes 3-5 business days
Please note that the time frame mentioned above doesn't include production time.
special offers every month
Daisy CastThis keychain is very beautiful, I put a picture of me and my boyfriend on it and my friend Very envious. Very beautiful piece delivered in nice giftable packaging, how awesome it looks!
JenniferMy mother passed away less than a year ago. I thought having her photo and something with her handwriting would be meaningful. Putting this key chain on my body will make me feel that she is always by our side, we have always loved her deeply.
LisaWe just had a baby and we love her very much, so I decided to print a photo of our family on the key chain, the pictures came out super clear on the key chains. we all like it. God bless you!
KenzieWow, The quality of this key chain is very good, the lettering is very clear, and the delivery speed is very fast. they are beautifully turned out amazing! Cannot wait to surprise my boyfriend with this before he leaves for deployment!
jamsonThank you so much for the night crystal keychain. The final product was amazing and it came in RIGHT on time. The communication was super helpful and I greatly appreciate all of your time and effort!! I loved it!!
RosieAbsolutely love my key chains. Becky is so sweet! Took time to answers my questions. I can not tell you how fast I received them too! Definitely will order again .
lindaI can't speak on the product getting scratched easily like others have stated, but I will say upon arrival it nearly put me to tears. Perfect little sentimental gift and was exactly as shown.
reynaMy mother is not very healthy, because of work reasons, I can’t see her often, so I printed our photo on the key chain, so that I can think of her every time I drive. Thanks for this key chain. I like it very much.
karylGreat customer service & communication from seller. Fast production and shipping. Thank you so much!
JulieI got this as a gift for my friend who’s dog recently passed away and it came out so awesome. They were even able to add a heart at the end of his name like I asked. (: