- Track Order
Where is my order?
Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.
By using customphotokeychain.com, you authorize us to collect, store and use your personal information to
. Process your orders;
. Process your membership registration;
. Assist you in a customer service enquiries;
. Send you promotional material;
. Identify you on our forums;
. Assist in calculating commissions for; affiliate, dropship, wholesale or review programs;
. Verify your identity with our payment partners.
WHAT INFORMATION DO WE COLLECT AND STORE?
Registered email/ password /nickname/ IP address/ the date and time/ browser and operating system/ the URL you requested/ your PayPal email / your PayPal shipping address and other information. Some examples of why we need this information include assisting in pre orders, delivery, payment verification, promotions and newsletters, statistics on website use to aid in improving our customer experience and offering the most popular products. To contact you about sales, special offers and new site features, unless you have elected not to receive promotional communications in connection with this website. If you no longer want to receive our newsletter, you can click the unsubscribe link.
Note: No one other than yourself can access your password, including our staff.